Your initial online estimate is a virtual assessment based on provided
pictures/videos and information provided by yourselves. This estimate is
calculated using the requested vinyl stated by yourself through providing a
“sample number” from our samples page from our website as a guideline, but
please be aware that it is an educated approximation and may be subject to
change up untill the booking confirmation stage and prices are finalised once
booking confirmed and receipt of deposits. To obtain a more accurate and
detailed estimate, a qualified survey report is necessary this can be done by
ourselves for a £100 fee in which one of our team will come to your property take
more in depth measurements and complete assessments of your kitchen this fee
is payable upfront and is non refundable however will be deducted from final
invoices on successful jobs.
There are however factors that could mean the price could change upon start of
installation. This doesn’t mean the price necessarily increases, it could also
decrease. Price changes can include additional items being added, repair work
undertaken not shown in customer provided photos/videos or as stated,
additional materials required. However No work will be carried out that incur
additional fees until our customers are aware of any adjustments and have been
agreed.
Due to the unprecedented times we are in, there can be price increases on
materials used. This can change between quotation stage to booking
confirmation stage however will not change beyond this point. If this is the case,
there may be an increase to your job quote. We will inform you as soon as we can
with any changes.
During periods of high demand or issues we reserve the right to cease all
correspondence and implement public notice through appropriate channels I.e
website.
When removing screws we accept no liability for existing faulty screws breaking
or snapping.
If any hinge is found to be faulty or has existing damage we are not responsible
for any breakages or damage caused due to these faults/damage. We can supply
and fit new hinges at an additional cost.
We do our best and employ reasonable care in our removal process pre-wrap,
however, we are not responsible for existing faulty handles and any damage they
cause. I.e screws snapping. We provide free fitment of handles whether the
customer provides own handles. All relevant parts must be provided for
commencement of install. If the quality of handles is poor we will advise if
fitment is possible. We reserve the right to refuse to fit second hand or poor
quality handles due to faulty fittings or wear and tare. Our offer of free fitment of
customers’ own provided glass/stainless steel splashback for behind hob only
must be correct size (fit in space) or we will not be able to install, please not we
will not make alterations to your kitchen for this to fit unless prior agreed. All
free of charge services are only applicable to the installation period. If unable to
fit due to wrong size, these dates are non transferrable and revive kitchen
wrapping will not return to fit these on an additional date.
We are not responsible for existing kick plate and kick plate clips
breaking/snapping when removing, we do employ reasonable care when
removing. In cases of broken clips alternatives fixings can be offered and will
incur an additional charge. Any additional charges will be discussed with the
customer before proceeding.
We are not liable for any pre-existing faults/hole location/door angle or washing
machine/dishwasher height. We will employ reasonable care when reinstalling
and if possible remedy any pre-existing installation faults at no extra charge.
Pre installation: please not we DO NOT remove these and if required this needs
removing by the customer before the start of our agreed installation date. We are
not liable for pre-existing faults with extractor fans/hoods. It is the customers
responsibility in these cases to contact 3rd party tradesmen to remove and refit if
required.
If a new sink and tap is required it is the responsibility of the customer to make
sure the old one is removed prior to our agreed installation date and then to
arrange to be refitted after installation is completed by ourselves.
If plug sockets have been grouted into tiles we accept no liability for damage
caused to existing plug socket/existing tiles/existing wall coverings when
removing and refitting. We hold no liability for any fittings, wiring, junction
boxes, mechanisms, lugs, threaded screws, plastic mountings when
removing/reinstalling. If any issues occur it is the customers responsibility to
contact any 3rd party tradesmen. Upon doing splashbacks, sockets need a certain
length of cable behind the unit in order for us to install. If the cable isn’t long
enough we employ a simple process of turning off all electricity, removing socket
cover, disconnecting wires, taping up with insulated electrical tape and leaving it
safe. It is the customer’s responsibility to arrange the relevant tradesperson to
refit. We hold no liability for any pre-existing electrical work/faults before
installation and hold no liability for any electrical works. We will employ
reasonable care when undertaking all aspects of additional works, however we
are not liable for any fixtures, fittings, brickwork, paster work, tiles, painting and
decorating, flues, electrical work, lighting. When removing existing
cornering/open shelving/units/worktops we are not responsible for the
condition of the surface underneath these pieces when removed.
Unless priorly arranged Revive kitchen wrapping holds no responsibility for
altering pre-existing kick plates. If kick plates are left off i.e if new floor has been
fitted it is the customer’s responsibility to refit kick plates or to ensure they are
altered to fit before wrap installation. If any additional joinery work is required
the customer will be notified as additional fees will be applied.
Pre installation all silicone is to be removed round sink, hobs, upstands by the
customer.
When existing doors are being used and new handles have been requested we
recommend using existing hole spacings. However if chosen handles do not fit
the existing hole spacings the old handle holes required to be filled (with wood
filler) and sanded. It is the customers responsibility to ensure this is completed
before fitters arrival or additional fees may be applied for such adjustments to be
made. The smoothness of the vinyl is only as good as the surface it is being
applied to, we always recommend repairing sanding/smoothing out any in
discrepancies before installation.
When partially wrapping kitchens. We cannot guarantee a colour match to
existing colour, or guarantee a match to a previously wrapped/partial wrapped
kitchen. Vinyl wrap is produced in batch quantities and colour shade differences
occur. We therefore recommend having your full project wrapped on the same
installation date and as such vinyl will be supplied from the same batch. It is the
customers responsibility to choose from products/samples available, customer
confirmation required before booking installation.
The result and smoothness of the vinyl is only going to be as good as the surface
it is being applied to and the environment it is being wrapped in. Things such as
high levels of dust, unfinished joinery work, dusty flooring, cooker grease and
splashes, pet hairs should all be addressed and decontaminated from the area
pre-installation as these can lead to contaminated wraps. In most cases,
contaminations are no more than 5% of the overall area on average. Revive
kitchen wrapping hold no liability for environmental conditions, it is the
customers responsibility to properly prepare the room. We always recommend
repairing sanding/smoothing out any in-discrepancies before installation. Any
concerns should be addressed at detailed estimate/pre installation stage.
Ultimately affects the overall effectiveness of the vinyl wrap installation. We use
reasonable care and application in all aspects of installation. The finishing silicon
seal can take between 6 and 8 hours to dry. Please avoid these areas highlighted
by us. It is recommended/but not necessary that the kitchen area should be
avoided for 4-6 hours. We advise silicone seals should be replaced post install
every 12 months. This is the responsibility of the customer.
Decorating/renovations
We advise our customers to have all relevant renovations/decorating work
complete before the date of your wrap installation. We recommend as to limit
any damages caused to the vinyl wrap after installation by other tradesmen.
Before installation, a thorough deep clean is REQUIRED and ESSENTIAL of ALL
surfaces being wrapped. The kitchen should be fully dusted and degreased with
all kitchen surfaces cleared and all cupboards/drawers emptied for our arrival.
Step 1: A full dust down/hoover of all surfaces being wrapped is essential
Step 2: A full degrease and preparation of all surfaces being wrapped to be
carried out using, A degreaser surface cleaner.
(All surfaces should be smooth to the touch after preparation i.e no grease spots,
no dust, no paint, no glue etc)
This is REQUIRED and ESSENTIAL 24 hours before installation. Full
uninterrupted access is required to all areas being wrapped. All work surfaces
should be clear with no obstructions blocking entrance/exits for fitter access.
There should be no items/clutter in any areas fitters will be working in.
These pre installation steps are essential and should be carried out by the
customer to ensure no interruption to installation. This is also essential in the
overall quality and longevity of the wrap being applied. It is also an essential part
of the installation warranty terms and conditions. In the event we arrive and the
surfaces being wrapped are not prepared to the required standard, and we will
be required to prep all surfaces to the required standard before wrap. Additional
charges will incur starting at £200. In most instances we can accommodate this
extra workload, however, there may not be sufficient time to complete
preparation and installation in your allocated booking date. In this instance we
will have to cease installation and will offer our next available installation date.
or the customer can cancel the installation. Please note In either circumstances,
no refunds will be applicable. If the customer has any concerns about the
standard of preparation please ask.
Please ensure there is suitable lighting in the working area.
We will always aim to give an estimated project completion time, however, this
cannot be guaranteed and your project may take longer. We will always aim to
inform you of any changes as soon as possible. Additional times may be
unavoidable due to unforeseen circumstances. All requirements i.e.
appointments, delays, schedules, additional trades from customers should be
detailed pre/during installation. We do our best to estimate installation
durations and implement contingencies. We reserve the right to cancel any
project without notice on breach of our standard terms and conditions. Although
projects are booked and materials ordered in advance we are reliant on the
courier company delivering on time. Delays can sometimes occur and this can
affect start time and project completion time, again we will aim to inform you as
soon as possible.
Revive Kitchen wrapping aims to be on site between 8am and 11am, start times
vary between projects, this can be affected by distance, traffic, deliveries,
unforeseen circumstances or 3rd party delays. Additional time for project
completion may be required, we do our best to accommodate customers and in
most cases installation can still be completed, however in some instances new
installation dates may be required or additional time needed to complete.
The working day finishes no later than 6pm unless otherwise arranged with the
customer. No access is permitted to the working environment. Full uninterrupted
access is required for the duration of your installation please ensure on
preparation of the working environment all items needed are removed from the
area pre installation. All eating arrangements are taken care of and personal
items are removed pre installation. Any pets need to be secured in a separate
room during the whole installation period. Customers are required to remain on
site for project commencement/completion/sign off/payment. Any persons
intended on being left at the property under the age of 16 should be accompanied
by parents/guardians over the age of 18 and strictly not permitted access to the
working area during installation. Unavoidable superficial damage may occur
during installation to existing wall coverings. Revive Kitchen Wrapping hold no
liability for conditions of pre-existing paint work or decorating work pre or post
installation. Any customer concerns should be addressed pre installation. Please
be advised, any existing paintwork, wallpapering/coverings may be affected
during wrap installation. Revive Kitchen Wrapping hold no liability for any
decorative damage during installation. i.e wall covering, wall paper, paint,
plasterwork, tile, grouting, coving, silicone seal, flooring.
It is very rare for cases of decorative damage, however they are out of our control
as we can come into contact with these areas during the installation process. (We
employ reasonable care) during all aspects of installation. Appliances – i.e
washing machines, dishwashers, fridge freezers, tumble dryers, microwaves,
wine fridges/ integrated washing machines, integrated dishwashers, integrated
fridge freezers, integrated tumble dryers/ integrated microwaves, integrated
wine fridges. Revive Kitchen Wrapping hold no liability for any of these items
under any circumstance. If customers would like wrap installation applied to any
of these area placements and require removal of these appliances it is the
customers responsibility to arrange removal pre installation and refit post
installation of these appliances by a relevant trades person, unless prior agreed
and quoted for. If these areas have been requested to be wrapped and upon
arrival these appliances have not been moved we will only wrap areas they have
access to, in most cases this will be a hands width. No alternative dates to wrap
these areas will be offered.
Payment Schedule/Deposits. A 50% deposit of the full balance is required to
confirm your installation date. This date will be held provisionally for 24 hours
without deposit. If no deposit is received the date will be released. Strictly full
balance is due immediately with cleared funds on project completion.
Additional/extra fees for items added mid installation will be added to final
balance and payable immediately on project completion with cleared funds.
Invoice/receipt will be provided within 24 hours of receipt of payment.
Accepted payment methods are:
Cash: Payable immediately on project completion.
Open Banking: Payable immediately (with visual confirmation) on project
completion.
Customers have up to the booking confirmation stage to change details of the
project. After this stage, changes cannot be made without additional charges.
Alternative options are To continue with original colour choice, Reschedule
installation date (subject to installation availability and availability of materials,
this can incur an admin charge of £50). Cancel installation where deposit is non
refundable
It is on occasion possible to change/add additional items subject to availability
and accepted revised quote but this is purely on a discretionary basis. Revive
Kitchen Wrapping reserve the right to cancel installations or orders at any time
without reason and provide a full refund.
We understand situations occur and things can happen, therefore in an
emergency 1 alternative date for installation (dependent on availability) is
permitted at no extra cost as long as notified with excess of 14 days from the
installation date. After your permitted one time, free of charge, change of date,
any further reschedules will be charged at the following 0-14 days before
confirmed installation date £100, 14 days before confirmed installation date £50.
Instances can occur where we are able to offer earlier installation, our customers
are under no obligation to accept an alternative date and original booking will be
honoured if declined.
If a project is cancelled with less than 28 days notice before installation date no
deposit will be returned. This covers admin, production, material ordering and
all related works. If cancelled 28 days or more before installation date, 25%
deposit of the total balance will be refunded less £100 administration fee.
Refunds will only be issued via the same payment method used for the original
50% deposit.
All prices/quotes given for commercial work are inclusive VAT.
The refuse (waste) which is accumulated during installation is not the liability
of Revive Kitchen Wtapping to remove and dispose off.
Upon completion of your wrap installation all wrapped surfaces should be
maintained by the customer using the following techniques when cleaning. All
vinyl wrapped surfaces (please see heading silicone for instruction care on
silicone sealer) should be cleaned using damp microfibre cloths only (clothes
must be free of dust, grit, grease, oil, bleach, spirits before use) and our
architectural antibacterial surface cleaner. All areas involving folds, joins,
buttjoints, overlaps, silicon seals, corners, ends, fragile surfaces, anchor points.
Aforementioned areas require extra care, minimum pressure and attention when
cleaning. Improper care or neglect will void installation/material warranties.
Stains like turmeric, curry, tomato based products should be cleaned
immediately and be treated like a pours worktop similar to granite or marble.
Failure to do so and improper care may result in light staining and is solely
customers responsibility.
Our vinyl is guaranteed for 10 years depending on material by the
MAUFACTURER. This includes bubbling, fading, cracking, delimitation and
yellowing. This does not cover customer error, neglect and damages. We provide
a standard 6 month installation warranty with all works carried out by ourselves.
All disputes are subject to assessment and cause determination.
